|
Technical
Support
Welcome
to the i-goldhosting.com
Support Center.
We provide several options for obtaining service and support..
Frequently Asked Questions:
Many pre-sales, technical, account,
and billing questions have already been asked and answered. Be
sure to check and see if your question is listed in the FAQ section
before contacting our staff.
| Frequently
Asked Questions |
Online Manual:
The online manuals are extensive
knowledgebases (in Adobe .pdf and jvascript enabled .html files)
where you will find support documentation and tutorials on using
your Plesk control panel and your Cpanel admin software.
For Plesk >>>
| User
Admin Manual < click here to view the Manual
in .PDF|
For Cpanel>>> | User
Admin Manual < click here to view the Manual
in .html|
Contact Us:
If you need to speak to a sales
or technical support representative you may use the following
methods of communication:
| Note:
Your Account Executive may work varying hours depending
on their personal schedule. If you need assistance and cannot
reach your representative, please contact us an we will put
you in touch with a representative that can handle your query. |
|
Phone:
|
520-304-6783 |
| Fax: |
415-532-2682 |
Mailing
and Payment Address
|
Katz
Global Media
PO Box 35267
Tucson, Arizona USA 85740
|
Physical
Address for UPS and Fed Ex
Payments or Shipping Only |
~
Please contact us and request this ~ |
| General
Email: |
info@i-goldhosting.com |
| Sales
Email: |
sales@i-goldhosting.com |
| Technical
Support Email: |
support@i-goldhosting.com |
| ICQ#
(Tech Support) |
125569296 |
* Email response generally
within 1 hour or less depending on your request.
* For faster service, please call us or use icq.
|
Quick Support Form:
|